Engineering systems for safer, stronger operations.

+880 2-5831-7330 info@samsgroup.net
SAMSGROUP
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Sams Group · Bangladesh

Get in Touch

From a first conversation to a critical response, our team is ready to help you move the right engineering solution forward.

Send a message Call our corporate office
Emergency support When operations cannot wait, our support line is ready around the clock. Call 24/7 support

Emergency Hotline

Need immediate assistance? Call us 24/7.

+880-1919-061197 +880-1919-061195

Our offices

Speak to the team closest to your work.

Reach our corporate office in Dhaka or connect with our regional teams in Chattogram and Rajshahi.

Project enquiries

Send us a Message

Tell us about the work ahead. The more detail you share, the better we can guide the next step.

More ways to connect

Reach us in the way that works best.

For detailed enquiries, fast answers or immediate support, choose the channel that suits the situation.

Live chat

Get a quick answer

Chat with our customer service team for quick answers and support. Available Monday-Saturday, 9 AM - 6 PM.

Phone support

Speak to our team

Speak directly with our team for immediate assistance.

+880-2-5831-7330
24/7 Emergency: +880-191-9061197

Helpful answers

Frequently Asked Questions

Everything you need to know before sending an inquiry, arranging a consultation or requesting support.

What should I include in my inquiry?

Include as much detail as possible: your project requirements, location, timeline, budget range (if available), and any specific services needed. This helps us provide accurate quotes and solutions.

What is your response time?

We aim to respond to all inquiries within 24 hours during business hours. For urgent matters, call our emergency hotline for immediate assistance.

Do you provide free quotes?

Yes! We provide free, detailed quotes for all projects. Our engineers will assess your needs and provide a comprehensive proposal without any obligation.

Are you available outside business hours?

Our emergency support team is available 24/7 for critical issues. For non-urgent matters, please contact us during regular business hours or submit an online inquiry.

Do you serve areas outside Dhaka?

Yes! We have branch offices in Chattogram and Rajshahi, and we serve clients throughout Bangladesh. Contact your nearest office or the corporate office for assistance.

What payment methods do you accept?

We accept bank transfers, cheques, mobile banking (bKash, Nagad), and other payment methods. Payment terms are flexible and can be discussed based on project requirements.